Remote Customer Service Representative (United States) Job at FSMA, Remote

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  • FSMA
  • Remote

Job Description

FSMA (Full-Service Marketing Agency) is expanding its team and hiring a Remote Customer Service Representative to support client communication and assist with campaign coordination. This role is important for maintaining smooth interactions with clients and ensuring projects stay on track. The position is a good fit for someone organized, communicative and eager to help businesses grow. No prior marketing background is required, training will be provided.

Job Information

  • Job type: Full-time

  • Pay: $45,000 to $54,000 per year

  • Location: Remote (United States only)

  • Schedule: Monday through Friday with flexible daytime hours

Key Responsibilities

  • Respond to client inquiries and support campaign-related requests

  • Keep accurate notes of communication and feedback

  • Update project timelines, report issues and flag delays to the team

  • Track campaign assets and deliverables

  • Ensure all client concerns are resolved in a professional and timely manner

  • No cold calling or outbound sales involved

Qualifications

  • Strong written communication skills and attention to detail

  • Familiarity with email and office tools such as Google Docs or Microsoft Word

  • Ability to work independently and stay organized

  • High school diploma or equivalent preferred

What We Offer

  • Work from home anywhere in the United States

  • Flexible weekday schedule

  • Monthly base pay with performance bonuses

  • Supportive team environment with opportunities for career growth

Job Tags

Remote job, Full time, Work at office, Flexible hours, Weekday work, Monday to Friday,

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