FSMA (Full-Service Marketing Agency) is expanding its team and hiring a Remote Customer Service Representative to support client communication and assist with campaign coordination. This role is important for maintaining smooth interactions with clients and ensuring projects stay on track. The position is a good fit for someone organized, communicative and eager to help businesses grow. No prior marketing background is required, training will be provided.
Job Information
Job type: Full-time
Pay: $45,000 to $54,000 per year
Location: Remote (United States only)
Schedule: Monday through Friday with flexible daytime hours
Key Responsibilities
Respond to client inquiries and support campaign-related requests
Keep accurate notes of communication and feedback
Update project timelines, report issues and flag delays to the team
Track campaign assets and deliverables
Ensure all client concerns are resolved in a professional and timely manner
No cold calling or outbound sales involved
Qualifications
Strong written communication skills and attention to detail
Familiarity with email and office tools such as Google Docs or Microsoft Word
Ability to work independently and stay organized
High school diploma or equivalent preferred
What We Offer
Work from home anywhere in the United States
Flexible weekday schedule
Monthly base pay with performance bonuses
Supportive team environment with opportunities for career growth
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