Automotive Group - Phone Operator Job at Geaux Zone – Service, Baton Rouge, LA

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  • Geaux Zone – Service
  • Baton Rouge, LA

Job Description

Description of the role: We are currently looking to fill Phone Operator positions within our Automotive Group team in Baton Rouge, LA. As a Phone Operator, you will be the first point of contact for our customers, providing excellent customer service over the phone. Responsibilities: * Answer incoming calls and assist customers with inquiries * Take detailed messages and relay them to the appropriate team member * Transfer calls to the appropriate department and/or team member * Provide information about services offered * Maintain a professional and courteous demeanor at all times Requirements: * Excellent communication skills * Strong customer service orientation * Ability to multitask and prioritize in a fast-paced environment * Proficiency in using phone systems and basic computer skills Benefits: * Competitive salary * Medical, Dental, Vision, Supplemental insurance * Vacation & Holiday Pay * 401k or Roth option * Employee Assistance Program * Employee Pricing * On-going training * Advancement opportunities

Job Tags

Full time,

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