Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary The work of Manager-on-Duty will center around providing your representatives with the tools and frameworks necessary to make every customer interaction a positive, productive experience. In this role, you will be guiding supervisory personnel within the assigned functional area to oversee and advise on staffing requirements, and monitor/administer discipline/corrective action for subordinates. You will act as a liaison between first level supervisor and upper management. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensures that the required company audit requirements are undertaken to maintain continuity and compliance. Read, understand, and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Establishes and administers practices in a fair and equitable manner, where all employees, customers, and vendors are treated with respect.Responsibilities
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