Job Description
Summary
Responsible for engaging eligible individuals through outbound and inbound calls to educate them on Insurance plans, assess their needs, and complete enrollments. This role requires an active health insurance license and ability to comply with CMS compliance standards.
Description Location: This position is full-time (40-hours/week) Monday-Friday in a call center office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229
What You Will Do - Places and answers (inbound and outbound) telephone calls from/to potential customers, Assists with decisions regarding plans and products.
- Follows up/through on leads provided.
- Generates letters to prospective customers. Processes applications and prepares marketing/information packets.
To Qualify For This Position, You'll Need The Following - Required Education: High School Diploma or equivalent
- Required Skills and Training: Working knowledge of word processing software. Good judgment skills. Effective presentation skills. Demonstrated verbal and written communication skills. Effective organizational skills.
- Required Software and Other Tools: Microsoft Office.
- Required Licenses and Certifications: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. American Health Insurance Professionals Certification for Medicare within 90 days of hire.
We Prefer You To Have The Following - Preferred Education Level and Degree Type: Bachelor's Degree.
- Preferred Work Experience: 6-months sales experience.
- Preferred Skills and Abilities: Working knowledge of spreadsheet and database software. Effective customer service skills. Analytical and critical thinking skills. Ability to persuade, negotiate, or influence others.
- Preferred Software and Other Tools: Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.
What We Can Do For You We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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Job Tags
Full time, For contractors, Work experience placement, Work at office, Local area, Monday to Friday, Shift work,