Position Title: Sr. Property Claims Adjuster Hybrid Optional)
Department: Claims Loss
Employment Type Full-Time
Minimum Experience Experienced
Compensation $80,000 - $120,000 plus bonus structure
As an experienced claims adjuster in a hybrid role, you will be responsible for managing and processing insurance claims from start to finish. You will utilize your expertise in claims handling and policy interpretation to investigate, evaluate, and settle claims accurately and efficiently. Your primary focus will be on providing exceptional customer service to policyholders, adjusters, claimants, and other stakeholders while ensuring compliance with company policies and regulatory requirements.
Key Responsibilities:
1. Claim Processing: Receive and review documentation from work performed/needed submitted by internal departments, ensuring all required documentation and information are complete and accurate.
2. Damage Evaluation: Assess the extent of damages or losses claimed, utilizing established methodologies, industry standards, and company guidelines to determine fair and equitable invoice and scope writing.
3. Negotiation and Settlement: Negotiate settlement terms with claimants or their representatives, using effective communication and negotiation skills to reach mutually acceptable agreements within established authority limits.
5. Property Restoration Project Sales
6. Customer Service: Provide courteous, responsive, and empathetic customer service to policyholders, adjusters, claimants, and other stakeholders throughout the claims process, addressing inquiries, providing updates, and offering assistance and guidance as needed.
7. Collaboration: Collaborate with internal departments, to facilitate claims resolution, mitigate risks, and ensure consistency in claims handling practices.
Qualifications:
Working Conditions:
This job description emphasizes the role of an experienced claims adjuster primarily working in an office environment, managing and processing claims efficiently while maintaining a focus on customer service and compliance. Adjustments can be made based on specific organizational requirements or industry nuances.
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