Job Description

SOC Analyst Sr. (Level 3)

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a  Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

We are seeking a SOC Analyst Sr with Insight , having expertise in providing technical support for Zscaler Secure Access Service Edge (SASE) clients as the primary responsibility, and supporting security event triage and investigation as part of our Managed Detection and Response (MDR) service powered by Extended Detection and Response (XDR) technology as the secondary responsibility. The ideal candidate will have a strong background in Zscaler SASE solutions, proficiency in XDR technologies, and experience in incident response and threat detection.

As a SOC Analyst Sr, you will get to:

• Serve as the primary point of contact for technical support for Zscaler SASE clients, assisting with configuration, troubleshooting, and optimization of security policies and controls within the Zscaler platform.
• Complete Zscaler training and certifications (provided by our partnership with Zscaler)
• Monitor and analyze security events and alerts generated by  XDR platform to identify potential security threats and anomalies across client environments, providing support for security event triage and investigation as needed.
• Assist in conducting security event triage and investigation to assess the scope, impact, and severity of security incidents, leveraging XDR capabilities for comprehensive threat detection and response.
• Collaborate closely with clients and internal teams to respond to security incidents, contain threats, and implement effective remediation actions based on XDR insights and recommendations.
• Contribute to the development and refinement of security playbooks, standard operating procedures, and response plans for efficient security incident handling within the XDR environment.
• Stay informed about the latest threat intelligence, security trends, and XDR technologies to enhance threat detection and response capabilities within the MDR service.
• Provide guidance and knowledge sharing to junior security analysts, fostering a culture of continuous learning and improvement within the security operations team.

Be Ambitious : This opportunity is not just about what you do today but also about where you can go tomorrow. As a Data Architect, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a SOC Analyst Sr. with:

• Bachelor's degree in Computer Science, Information Security, or a related field or relevant experience.

• 5+ years of experience in cybersecurity, with a focus on Zscaler SASE solutions, XDR technologies, incident response, and threat detection.
• Proficiency in network security, cloud security, and endpoint security technologies, with hands-on experience in utilizing XDR tools for threat detection and response.
• Relevant industry certifications such as CISSP, CISM, Zscaler certifications, or XDR platform certifications are a plus.
• Strong analytical, problem-solving, and communication skills, with the ability to multitask effectively in a dynamic and client-focused environment.
• Demonstrated expertise in client technical support delivery, security incident management, and collaboration within a managed detection and response context.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance
  

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. 

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

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