Sales Unit Manager - Achieve Resolution Job at Achieve, Tempe, AZ

ZDk0cmZJRW5iZ3B2bWhORGdCMUhrd1BD
  • Achieve
  • Tempe, AZ

Job Description



Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description



As a Unit Manager , you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. The Inside Sales Unit Manager role is a people-leader position, responsible for coaching and developing a team of typically 15-20 front-line outbound sales agents. This includes hiring, onboarding, providing leadership that directly influences behaviors on this team, and driving all aspects of team performance in KPIs and OKRs.

This position reports to a Sales Manager and will work closely with a team of other Inside Sales Unit Managers, Sales Managers, and the department’s Director and VP to advance a high-performance sales environment that puts the needs of our clients first and promotes our Core Values. 

What you’ll do:

  • Coach and develop sales agent skill sets
  • Handle call reviews, top performer call calibrations, monthly 1:1s, and other activities
  • Assist with hiring, onboarding, and managing teams to attrition standards
  • Hold the team accountable to policies and expectations – attendance, conduct, etc.
  • Drive standard processes and procedures when working with internal and external clients
  • Conduct KPI-focused weekly team meetings that inform, motivate, and recognize achievement

Qualifications



What you'll bring:

  • 2 years of sales leadership experience
  • Familiarity with Adherence and Conformance standards
  • Schedule flexibility within operating hours - Willing to work one weekend day or closing shifts
  • Ability to exercise discretion and independent judgment with respect to matters of significance.
  • High-level analytical skills, and strong verbal and written communication skills.
  • Flexible and adaptable, with the ability to maintain a positive and professional attitude and maintain composure under stress.
  • Self-starter, capable of working independently, taking initiative, and managing workload.

Additional Information



Achieve well-being with:

  • Hybrid and remote work opportunities for certain roles
  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms:  We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

Job Tags

Full time, Contract work, Flexible hours, Weekend work, Day shift,

Similar Jobs

ezURs

Pain Management Physicians - Medical Records Reviewers - Fully Remote Positions Job at ezURs

 ...specialty. Objective, Defensible, Evidenced-based assessment of the medical records focusing on diagnosis, mechanism of injury, current and past...  ...compensation, and auto liability Opportunity to work remotely. Flexible work schedules Training provided Active,... 

Get It - Marketing

Licensed Insurance Sales - Remote | WFH Job at Get It - Marketing

Position: Remote Licensed Insurance Sales Representative Location: Remote (Work from Home) About Us: We are a dedicated insurance agency committed to providing...  ...opportunities. Supportive team environment with access to state-of-the-art tools and resources. Opportunities... 

Lincoln Financial

Analyst, ANAPLAN Model Builder (remote consideration) Job at Lincoln Financial

 ...shaping how the department interacts with data to gain insight into our financials and make data-driven decisions. As an Analyst, Anaplan Model Builder, you will play a meaningful role in developing our next-generation planning process through Anaplan. You will be responsible... 

National Steel and Shipbuilding Com

Pipe Welder Job at National Steel and Shipbuilding Com

 ...Job Summary Welds a variety of metal surfaces or pipe using various types of welding equipment. Welds shell plating, fabricated cast or forged components according to specifications for vessels, tanks or other structural assemblies. Performs other related tasks... 

Cobblestone 13

Junior Sales Associate Job at Cobblestone 13

 ...as you are! Growth Opportunities: Be part of our expansion and level up your career. Flexible Hours: Enjoy a schedule that fits...  ...grow our customer base. What Were Looking For: This is an Entry-Level role no experience required! We value hard work, a desire...