Job Description

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
Provides excellent customer service in-person, over the phone, and during high-stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
Knowledge of clerical procedures and ability to organize files and records
Excellent customer service skills, providing courteous and prompt assistance
Accurate cash handling and cashiering abilities
Strong multitasking skills with attention to detail
Flexibility in scheduling, including weekends and holidays
Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
Five 8-hour shift from 9:30AM to 6:30PM
Pay Range
$19—$21 USD
PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Tags

Holiday work, Shift work,

Similar Jobs

Ryder System

Warehouse Team Lead Manager Support 1st Shift Job at Ryder System

...Description**Ryder is immediately hiring a Permanent Full Time Team Leader in Phoenix, ArizonaWarehouse Positions Pay Weekly+ Hourly Pay $23.50 per hour+ Schedule: First Shift Monday - Friday 8:00 am - 4:30 pm with OT as required (thru week or Saturday)Apply Here with...

Royal Caribbean Group

Photographer Job at Royal Caribbean Group

Position Summary: The Photographer is responsible for photographing daily events, including, but not limited to embarkation, gangways, dining rooms, portraits and any other events that may require a photographer to be present to document the event(s). Photographers will...

Bruno

CDL Forklift Operator - Warehouse. Job at Bruno

...around 84 hours per pay period.The Role: We are looking for an experienced CDL Forklift Operator to join our team at our distribution center in Fort Worth. In this role, you will use material handling and computer equipment to perform receiving and shipping duties...

Caltrans District 3

Education services consultant Job at Caltrans District 3

...Job Posting: Education Fiscal Services Consultant Department of Education JC-473188 Education Fiscal Services Consultant EDUCATION FISCAL... ...California. A hybrid telework schedule includes working remotely and physically reporting to the office. Minimum Requirements...

Terrafuse

Environmental Engineer, Intern Job at Terrafuse

...the work of this intern could directly contribute to saving lives and mitigating environmental damage. Role Overview: We are seeking a highly skilled and motivated Environmental Engineer, Intern, to join our team. This role is ideal for someone who has strong...

Receptionist Job at PetVet Care Centers, Oceanside, CA

ZHQwbGM0RW9hd2RzbkJOTWp4ZE5uZ0RHQ1E9PQ==