Job Description

POSITION SUMMARY:

This internship position will be responsible for the configuration, deployment, tracking, and return of clients’ workstations and CU*Base Update Appliances ordered by clients. This is a temporary role not to exceed six months for an individual not actively enrolled in school. For individuals actively enrolled in school, the duration of this role is not to exceed one year. 

ESSENTIAL JOB FUNCTIONS:

• Install and configure software on new PCs.
• Transport equipment between CU*A office locations.
• Set up PC hardware with internal users.
• Configure CU*Base Update Appliances.
• Document and track equipment in motion.
• Perform basic troubleshooting on hardware set up and software configuration.
• Securely delete data on PCs.
• Checklist documentation evaluation and process improvement.

JOB QUALIFICATIONS:

• High School graduate or equivalent is required.
• Strong desktop support skills, including Windows 10 and Windows 11.
• Ability to use discretion when dealing with sensitive or confidential data.
• Ability to maintain detailed tracking records of equipment.
• Strong organizational skills.
• Valid drivers license required. 

CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.

CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!

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