Patient Care Coordinator Job at VFP Pharmacy Group, Los Angeles, CA

ZHRzb2ZJVW1hZ2xzbUJoSmpoMUprd0xIQXc9PQ==
  • VFP Pharmacy Group
  • Los Angeles, CA

Job Description

This position provides an exceptional opportunity for the Patient Care Coordinator to work and thrive in a leading specialty pharmacy setting, to excel in a complex, high impact patient focused role, and to positively impact the lives of others. The ideal candidate must be able to prioritize pharmacy tasks, balance production efficiency with professional courtesy, work both independently and as part of a team in a fast-paced environment to achieve accurate results, and provide best practice customer service to all of our customers by delivering compassion and concern for those we service, while adhering to all state and federal laws.
Responsibilities
  • Perform effective patient management using strong telephone communication skills
  • Evaluate and understand patients’ needs and requirements
  • Initiate compliance monitoring phone calls to patients and manage refills
  • Process medication orders in a timely manner
  • Follow up with patients in accordance to need by date indicated on Rx.
  • Verify insurance coverage for all patients
  • Provide price quotes
  • Arrange for delivery and process payment information
  • Understand all program codes and discount programs available to our patients
  • Scan all prescriptions for proper record keeping
  • Follow up with patients and prescribers daily using telephone, email, or text messaging to provide patient status updates, or to verify information on pending or filled medication orders
  • Deliver superior customer service and work professionally with pharmacists, medical providers, consultants, and other staff in pharmacy environment
  • Other tasks as needed to ensure accuracy and a positive patient experience
Requirements
  • CPhT License preferred but not required
  • Strong customer service skills required
  • Outstanding telephone and communication skills required
  • Solid computer skills and ability to learn new systems
  • Prior experience working in a specialty pharmacy or a call center setting preferred
  • Must be able to work full time with availability during normal business hours (9:00 am to 5:30 pm Monday - Friday, 9:30 am - 1:30 pm Saturdays as needed)
  • Bilingual in English/Spanish or English/Chinese (a plus but NOT required)
Equal Opportunity Employer:
VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
Job Type: Full-time

 

Job Tags

Full time, Saturday, Monday to Friday,

Similar Jobs

Animal Specialty Center

Veterinary Cardiologist Job at Animal Specialty Center

 ...Internal Medicine, Radiation Oncology, Medical Oncology, and Surgery. We are looking for a board-certified or board-eligible Cardiologist who shares our passion for patient care and is looking for a collaborative environment to build their dream service. We... 

North Central College

Instructor - music Job at North Central College

*Posting Number:*F000451*Position Title:*Adjunct Instructor Pool - Music *Department:*Music *Division:*Academic Affairs *Faculty Status:*Non-Tenure Exempt *Supervisor Title:*Chair, Department of Music *Status:*Per Course Part-time Faculty *Tenure Track:*No... 

We Achieve ABA

BCBA - Remote Job at We Achieve ABA

 ...looking for a Board-Certified Behavior Analyst (BCBA) to join our team in a fully remote...  ...This role is perfect for someone who loves working independently but also enjoys collaborating...  ...to help them carry out strategies at home, school, and in the community. Track and... 

Kaleidoscope Education Solutions

Certified Music Teacher Job at Kaleidoscope Education Solutions

 ...you a part of its family! Our client is seeking PA Certified Music Teacher who wants to make a profound difference in the lives of...  ...professionals to approximately 700 school districts and agencies, and we consult with thousands of educational professionals and facilities... 

PwC

Deals - Financial Due Diligence, Insurance Risk Management Solutions - Director Save for Later Remove job Job at PwC

 ...for assessing the impact on earnings, assets, and cash flows of risks such as worker's compensation, products liability, and...  ...Products liability;- General and audit liability;- Directors' and officers' liability;- Environmental liability;- Professional liability;...