Job Description

Every employee with Royal South Toyota is absolutely critical to its success. We’ve been family owned & operated for over 50 years and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. This is a part time position that may include Saturdays.

RESPONSIBILITIES:

• Calculate the customer’s bill using the dealership’s computer system.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

• Superior interpersonal skills
• Previous customer service experience required
• Professional Appearance
• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
• Must be willing to submit to a drug screen & background check
• Flexible hours, Including Saturdays

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