Job Description

Are you a customer service rock star with excellent communication skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, we have the perfect opportunity for you to join our team as a Live Chat Agent at AXEN IT Consulting!

Job Overview: 

As a Live Chat Agent, you will be responsible for providing exceptional customer service and support to our clients through our online chat platform. You will promptly and professionally assist customers with inquiries, troubleshooting, and product information.

• Respond to customer inquiries and provide accurate information through live chat
• Assist customers with troubleshooting technical issues
• Offer product recommendations and assist with purchases
• Maintain a positive and professional attitude at all times
• Collaborate with team members to ensure customer satisfaction

Requirements:

• 1+ years of customer service experience
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in typing and computer skills

Please note that AXEN IT Consulting is an equal opportunity employer and complies with all regulations regarding not inquiring about criminal backgrounds during the hiring process.

If you are passionate about customer service and looking to join a dynamic team, we would love to hear from you! 

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