Job Description
Location
1044 Middlefield Road Redwood City, 94063
Description We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by
core values of excellence, integrity, service inclusion, collaboration and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.
The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.
About The Position The Redwood City Public Library is looking for a community-centered, values-driven person who will deliver active and engaged customer service, with a focus on supporting self-service and delivering a top-notch experience for each visitor of the library. The ideal candidate will work well with others to achieve goals in a fast-paced, innovative team environment. The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users. This selected candidate will work year-round 5-15 hours per week including nights and weekends, at any of our library facilities – Redwood City Downtown Library, Redwood Shores Branch Library and Schaberg Branch Library.
Typical duties may include, but are not limited to the following: - Greet customers when entering and leaving the library;
- Provide customer service at all service points;
- Assist customers with self checkouts and other self service needs;
- Perform library services using new technologies;
- Issue library cards to new customers;
- Collect fines and fees; answer routine in-person and telephone information questions;
- Explain library policies and resolve problems and complaints;
- Assist customers with computers and other devices;
- Follow opening and closing procedures;
- Assist in preparation and maintenance of displays of library materials;
- Collect statistics;
- Assist with preparing library materials for circulation;
- Perform routine clerical assignments and perform related duties as assigned
The incumbent must be able to perform the essential functions of the job with or without reasonable accommodations. Job PDF Job Announcement - Library Associate #25C-7.pdf
Special Instructions
Submit your application via: Applications must be filled out completely. Failure to list work experience, and education or training, or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. Resumes may be attached separately, but resumes will not be accepted in lieu of a City application.
Recruitment Contact
Contact Email hmartinez@redwoodcity.org
Job Tags
Work experience placement, Work from home, Flexible hours, Night shift,