Key Holder Job at Clic, Larkspur, CA

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  • Clic
  • Larkspur, CA

Job Description

PERMANENT POSITION

Scope: To provide a high standard of customer service and to contribute to the achievement of the store target.

Key Responsibilities:

  • Providing exceptional standards of customer experience surpassing customer expectations at every opportunity.
  • Demonstrating and reflecting the exceptional lifestyle image of Clic through customer service, attitude, personal grooming, and behavior.
  • Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service.
  • Participating in and representing Clic during events and activities.
  • Contributing ideas and suggestions to the team to achieve improvements in all aspects of the store performance.
  • Demonstrating a constant awareness and actively striving to achieve key performance indicators to increase boutique performance and reach individual and store targets.
  • Actively ensuring merchandise presentation always reflect Visual Merchandising standards and general tidiness and cleanliness of the store.
  • Playing an active role in replenishing stock according to the company's procedures and policies.
  • Ensure the product is kept in the best way, tag and price correctly.
  • Collaborate with the team in organizing the product in the stock room by participating in stock takes and helping to keep the stock room tidy and clean.
  • Attending and participating in all store meetings and training events as required ensuring good communication is maintained.
  • Responsible for opening and closing the store when there is an emergency, and the Store Manager or Assistant Store Manager is not in the store. 

Skills:

  • Demonstrable success gained as a Sales Associate.
  • Excellent communication skills both written and verbal.
  • Fluent in English.
  • Demonstrable sales skills.
  • Open availability (Monday to Sunday).
  • Knowledge and understanding the importance of great customer service.
  • Successfully able to handle multiple demands and competing priorities.
  • Seeks opportunities to be proactive and pre-empt client needs.
  • Demonstrates respect and politeness and regularly exceeds customer expectations.
  • Shows innovation and initiative in setting customer care standards.
  • Team player.
  • Strong attention to detail.
  • Able to work flexibly, embrace and manage change.
  • Well-groomed and demonstrate an attitude of professionalism, conscientiousness, and reliability.
  • Enthusiastic, self-confident, and self-motivated.
  • Professionalism is maintained under all circumstances.
  • Prepared to go the extra mile to achieve targets.
  • Ability to stand for long periods of time. 

Job Tags

Permanent employment, Full time,

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