Job Description

Job Title: IT Project Manager

Job Location: New York, NY

Job Type: Contract

Job Description:

• Develop, implement, and manage project plans for IT user support initiatives.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Monitor project progress and adjust plans as necessary to ensure successful completion.
• Lead and mentor the IT User Support team, fostering a collaborative and high-performance work environment.
• Assign tasks and responsibilities to team members, ensuring alignment with project goals.
• Serve as the primary point of contact for stakeholders regarding project status, risks, and issues.
• Facilitate regular meetings to provide updates and gather feedback from team members and stakeholders.
• Identify opportunities for process improvements within the IT user support function.
• Implement best practices and standard operating procedures to enhance service delivery.
• Maintain comprehensive project documentation for future reference and compliance.

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