IT Help Desk Technician Job at Aristotle, Washington DC

ZHRvcGNJRW1iUXBzbHhaRGloVktsUVhGQVE9PQ==
  • Aristotle
  • Washington DC

Job Description

Aristotle is seeking an IT Help Desk Technician to join our dynamic team. The ideal candidate will provide technical support to our staff and assist in resolving a variety of hardware and software issues.

Key Responsibilities:

  • Respond to user inquiries and provide technical assistance via phone, email, or in-person.
  • Troubleshoot hardware and software issues, including operating systems and applications.
  • Maintain documentation of user interactions and technical issues to ensure continuous improvement.
  • Install, configure, and update computer systems and software as needed.
  • Assist users with account management, data security, and network connectivity issues.
  • Work collaboratively with other IT staff to enhance the overall efficiency of the department.

Salary Range: $46,000-$60,000/year

Requirements

  • 1-3 years of experience in a technical support or help desk role.
  • Basic knowledge of networking concepts.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
  • Excellent communication and customer service skills.
  • Experience with Microsoft Office 365
  • Experience with Microsoft Windows 10 & 11
  • Experience with Windows Server 2016 - 2022
  • Must possess a patient, positive, customer-friendly attitude
  • Will be expected to work in the DC office on a daily basis and take regular trips to our primary data center in Washington DC.
  • CompTIA A+ certification or equivalent preferred.

Benefits

All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at .

Job Tags

Full time, Casual work, Work at office,

Similar Jobs

KRAZY BINS

Warehouse Lead Job at KRAZY BINS

 ...Responsibilities Krazy Bins Warehouse lead Associate will be responsible for receiving merchandise, unloading, managing and unpacking stock, to keep the back operations organized and can manage the processing team to efficiently keep the store stocked on a weekly basis.... 

Eighti Republic

Artist and Repertoire, Internship Job at Eighti Republic

 ...Availability to be a runner 5) Assist with administrative duties as needed This is an excellent opportunity to gain experience working with a professional staff in an organization that has unrelenting enthusiasm for music and what we stand for. Employment Type: Intern

Symphony Solution Inc

Data Entry Clerk Job at Symphony Solution Inc

Symphony Solution is a leading provider of custom software development, AI solutions, and digital transformation services . We work with businesses across industries to develop innovative IT solutions. We are looking for a Data Entry Clerk to support our operations...

Leidos

Software Developer Intern Job at Leidos

**Description**Leidos is seeking a talented **Software Developer Intern** to join a diverse team to create unique solutions for complex sensor and radar orientated problems. The summer intern will perform software development tasks on Leidos codebases.The Engineer in... 

Harness Your Power

Marketing Specialist - Remote Work From Anywhere Job at Harness Your Power

 ...a Global Leadership Development Company. Our head office is in Arizona, and we have people around the world with everyone working from their home. We are positioned in a $65 billion-dollar-a-year industry. We offer Award-Winning and Life-Transforming products. No experience...