Home-Based Office Assistant (Entry Level) Job at Elevation Consulting Group, United States

ZHRRdWRJRW5hQXRzbGhsQ2pCVk5sd3JEQVE9PQ==
  • Elevation Consulting Group
  • United States

Job Description

Job Title: Home-Based Office Assistant (Entry Level)

Location: Remote (Work from Home)

Company: Elevation Consulting Group

Key Responsibilities:

Data Entry:

  • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases.

  • Regularly update and verify data to ensure accuracy and completeness.

  • Generate and manage reports related to bookings, customer interactions, and travel statistics.


Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.

  • Provide expert advice on destinations, travel packages, and travel-related services.

  • Manage and update booking information, ensuring accuracy and alignment with client preferences.

  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.


Customer Service:

  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.

  • Assist clients with changes, cancellations, and modifications to their travel plans.

  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.

Scheduling Duties:

  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.

  • Maintain organized schedules and ensure timely execution of travel plans and related tasks.

  • Prepare and manage itineraries, confirmations, and travel documents.

Qualifications:

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proficiency in using travel booking systems, CRM software, and other relevant tools.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling.
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

What We Offer:

  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
  • Remote Work: Enjoy the convenience and flexibility of working from home.
  • Professional Development: Opportunities for ongoing training and career growth within the travel industry.
  • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
  • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
  • Retirement Plan: 401(k) plan with company match to help you plan for your future.
  • Paid Time Off: Generous paid time off, including vacation days and sick leave.
  • Employee Assistance Program: Access to resources and support for personal and professional development.
  • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
  • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Job Tags

Full time, Immediate start, Remote job, Work from home, Home office, Flexible hours,

Similar Jobs

Infinium Staffing

Order Fulfillment Associate (Part-time) Job at Infinium Staffing

 ...Key Responsibilities: Order Fulfillment & Kitting Kit materials and prepare for shipment Accurately pick, pack, and label customer orders Assist with preparing outbound shipments daily for UPS and FedEx pickups Receiving and Material Handling Unload and... 

TLC Nursing

Travel Registered Nurse ER Job Job at TLC Nursing

Seize the opportunity to serve as an ER Registered Nurse in Kodiak, Alaska, where every shift demands quick thinking, precise action,...  ...competencies as you gain experience in a dynamic, intermittent travel environment. In recognition of the demands and rewards of travel... 

Millan Enterprises, LLC

Real Estate Closing Processor Job at Millan Enterprises, LLC

REAL ESTATE CLOSING PROCESSOR Salary: $38,480.00 - $60,320.00 annually, based on qualifications This opportunity is for a local law firm in the Clarksville, TN area. The firm is looking for a full-time real estate closing processor with proven experience required...

Northwell Health

Medical Office Assistant (TEMP) FlexStaff Job at Northwell Health

 ...salary range for this position is $22-$25/hourIt is Northwell Health's policy to provide equal employment opportunity and treat all applicants...  ..., national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender... 

ETCH Transport Company Inc.

Personal Vehicle Delivery Driver Job at ETCH Transport Company Inc.

 ...It's not too late to join our team for this Holiday Season! Alternative Vehicle Program (AVP) -Delivery Driver Use Personal Vehicle Most routes are in North Little Rock and Maumelle Got a minivan or small SUV?? (these vehicles are ideal but any personal vehicle...