Job Description

Position Purpose :

The Financial Crimes Fraud Investigations Lead is a key position within Capital Bank NA's Financial Intelligence Unit (FIU). Reporting to the BSA, AML, OFAC, Fraud Officer, the Team Lead will be responsible for conducting fraud investigations and assist with developing the enterprise fraud program. The primary goal of this role is to minimize fraud losses and ensure compliance with all regulatory requirements.

Position Responsibilities

• Investigates potential fraud schemes, such as counterfeit check fraud, ACH fraud, debit card fraud, wire fraud, and identity theft.
• Conducts case reviews to ensure accurate and comprehensive case narratives and documentation.
• Identifies process improvements to streamline the investigations process and workflow.
• Acts as a technical resource for the BSA Officer and business lines on fraud-related transactions and workflow processes.
• Escalates high-profile, high-risk, and sensitive fraud activities to management as needed.
• Assists with fraud investigations and collaborates with BSA/AML staff to ensure quality and timeliness.
• Ensures that tasks are assigned and completed on schedule.
• Reviews and updates job-specific procedures to ensure compliance and adherence to current processes.
• Provides regular updates to the BSA Officer and other department managers on group performance, tasks, and any issues that arise.
• Maintains proficiency in all aspects of BSA/AML compliance and attends FIU training as assigned by the BSA Officer.
• Evaluates investigative findings, drafts clear and concise investigative reports, and communicates with referring sources and supervisors regarding findings and next steps.
• Stays current on investigative fraud techniques, privacy laws, bank regulations, investigation and security incidents handling policies and procedures and industry best practices.
• Builds and maintain strong working relationships with internal stakeholders such as BSA, Compliance, LOB representatives, Risk, Audit, Human Resources, vendors, and law enforcement.
• Supports the development and refinement of the Fraud Risk Appetite Statement by maintaining and implementing risk appetites that align with the enterprise.

Minimum Education & Experience

• College degree in Business, Finance, Economics, Mathematics, or Statistics required or equivalent and relevant experience.
• Minimum of 3+ years of experience in fraud investigations or the Consumer Fraud Industry (banking, card, mortgage, etc.).
• Minimum of 2 years of experience in Bank Secrecy Act compliance, anti-money laundering, or investigations of financial crimes transactions in a depository institution.
• Minimum 2 years of supervisory or management experience.
• Certifications: CFCS (Certified Financial Crime Specialist) and/or CAFP (Certified AML and Fraud Professional) and/or CFE (Certified Fraud Examiner) certification required.

Technical Knowledge and Skills

• Knowledge and understanding of BSA/AML statutes and regulations.
• Strong knowledge of fraud typologies and associated bank fraud schemes.
• Familiarity with payment types and flows, bank systems, and operations.
• Exceptional communication and presentation skills.
• Strong problem-solving mindset with a proven track record of process improvement.
• Ability to work in a high-pressure, fast-paced environment with shifting priorities.
• Self-motivated, dependable, adaptable, and detail oriented.
• Proficiency in computer skills, specifically in Excel and internal bank systems.
• Strong analytical, writing, and organizational skills.

Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Tags

Similar Jobs