Job Description

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, operating more than 209 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma. BGC offers a comprehensive benefits package including medical, dental, vision, paid time off, stock ownership, a 401k plan, and more.

Job Summary

Ensures hot and cold deli foods are prepared according to Company standards, promoting customer service by taking and filling customer order requests and maintaining attractive product presentation.

Essential Duties and Responsibilities

• Assists deli personnel with slicing, weighing, packaging, labeling, and preparing hot and cold deli food under supervision (18+ years).
• Adheres to quality control and food safety standards by stocking and rotating deli products.
• Stacks pallets and sorts product into correct locations according to Company efficiency standards under supervision.
• Provides friendly customer service by greeting customers, answering questions, and taking orders by phone and in person.
• Promotes product sales through suggestive selling initiatives.
• Maintains a clean, safe, and sanitary working and shopping environment by following Company safety procedures.

Knowledge, Skills and Abilities

• Ability to learn new systems, methods, or processes.
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
• Ability to safely operate hazardous tools and equipment (slicer, etc.) and maintain department equipment (18+ years).
• Ability to work with objects with sharp edges (slicer, knives, box cutters, etc.) safely (18+ years).
• Ability to use non-precision and precision hand tools under supervision.
• Ability to work well in a team environment.
• Effective communication skills with customers and partners in written and verbal form.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Attention to potential hazards and reporting them to a supervisor as necessary.

Education, Experience, and Qualifications

• Minimum of 16 years of age required; 18 years to operate motorized equipment; 21 years to drive for Company business.
• Typically involves on-the-job training.
• Food Handler certification required.

Physical Demands

• Close vision, distance vision, depth perception, and ability to focus are continuously required.
• Continuously required to stand or walk, use hands for reaching, touching, or handling, and talk and hear.
• Frequently required to use fine finger movements or strenuous finger or hand movements.
• Frequently required to bend, kneel, squat, or stoop, and lift objects up to 40 lbs; occasionally up to 75 lbs.
• Attendance at work is required.

Work Context and Environment

• Work is performed in a retail store.
• Frequently exposed to extreme cold and heat (non-weather), wet conditions, and equipment with sharp blades under supervision.
• Exposed to cleaning agents and a quiet to moderate noise level.

Brookshire Grocery Company provides a safe, drug-free environment and is an Equal Opportunity Employer, making employment decisions without regard to protected traits by law.

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