Customer Service Job at CET2 LLC, Port Saint Lucie, FL

ZU44a2Q0UXRiZ2xzbXhKSmdSVk5rQUxQQ0E9PQ==
  • CET2 LLC
  • Port Saint Lucie, FL

Job Description

CET2, LLC is looking for a customer service representative to join our team in our Port Saint Lucie, Florida office.

This person will drive customer satisfaction by fielding inquiries, qualifying applicants, and addressing pain points through excellent communication.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

 

Responsibilities :

  • Manage inbound and outbound customer communications - Answer incoming calls and make outbound calls to address customer questions, requests and issues.
  • Consult on customer success - Advise and assist customers to successfully complete their online applications.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate and up-to-date.
  • Track interactions in CRM - Record customers interactions in internal systems for transparency, accuracy and accountability.

Requirements :

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Computer skills: Ability to navigate multiple screens at once.
  • Customer service experience is a plus
  • Call Center experience is a plus
  • ** While experience is a plus, it is not necessary as we have PAID on the job training!

Work Environment : Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction.

 

~ OFFERING~

  • Full Time - 40 hour work week!
  • $ Weekly Bonus incentives $
  • $401K with Matching!
  • $Paid Holidays
  • $Paid Time Off (PTO)

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off
  • Referral program

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Shift availability:

  • Day Shift (Required) OR
  • Night Shift (Required)

Ability to Commute: Required

Job Tags

Holiday work, Full time, Shift work, Night shift, Day shift, Afternoon shift,

Similar Jobs

Archdiocese of St. Louis

Musician Job at Archdiocese of St. Louis

 ...seasons, including Advent, Christmas, Lent, Holy Week, and Easter. Foster a welcoming and inclusive environment for the worshiping community through excellent and engaging music leadership. Job Requirements Practicing Catholic with a respect for and understanding... 

Cloudious LLC

Azure Databricks Lead Job at Cloudious LLC

 ...Title: Azure Databricks Lead Location: Cincinnati, Ohio Duration: 6 Months+ Key Responsibilities: Data Pipeline Design and Development Designing developing and maintaining scalable data pipelines and ETL processes using Azure Databricks Data... 

Group 1 Automotive

Automotive Technician/Mechanic - Ira Toyota Saco Job at Group 1 Automotive

Overview: **Join the Elite Team at Ira Toyota Saco!** Compensation: $40-45 per Flat Rate Hour (FRH) - Industry Leading Pay** Ira Toyota Saco is part of the fast growing Group 1 Automotive, a leader in automotive retail and service. Are you a talented and... 

Open Look Business Solutions Inc

Ecommerce Specialist with Web Maintenance and SEO Job at Open Look Business Solutions Inc

 ...Ecommerce Specialist with Web Maintenance and SEO Your role is tosupport the ongoing...  ...SEO initiatives to ensure a smooth an optimized online experience. Key Responsibilities...  ...product listings and webpages for search engine visibility. -Apply on-page SEO best... 

Bitwise Alchemy

Remote 2D Animator Job at Bitwise Alchemy

 ...crawling. Be anyone, pick your starting location on the world map, and set out in any direction you please. Explore beautifully illustrated lands and delve into dark and mysterious dungeons. Solve puzzles, do battle with fantastical horrors, and utilize your own unique...