Customer Contract Admin Analyst Job at Professional, San Diego, CA

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  • Professional
  • San Diego, CA

Job Description

Roles & Responsibilities

  • Coordinate pre- and post-deal activities, including asset changes, term adjustments, lease buyouts, and assignments.
  • Ensure compliance and accuracy in contract credits, cancellations, and equipment confirmations for revenue recognition.
  • Manage RMA requests, de-implementation timelines, and logistics for equipment pickups.
  • Support billing, customer relationship management, and process improvement efforts.
  • Provide insights through data analysis and maintain alignment with business strategies.
  • Advise on complex deal strategies and escalate issues to protect BD’s interests.
  • Track workloads, meet deadlines, and participate in training and goal-setting activities.

Experience Required

  • Minimum 3 years of experience in contracting and/or system and deal analysis.
  • General understanding of commercial contract management, including strategy development, negotiations, and policy creation.

Skills & Certifications

  • Knowledge of tools such as QlikView, SharePoint, Salesforce, ERP, and CRM systems.
  • Expert/Advanced proficiency in Excel.
  • Basic skills in Microsoft Office tools, including Word, Outlook, and OneNote.
  • Strong verbal and written communication skills.
  • Critical thinking and problem-solving abilities.
  • Adaptability to change and ability to work under pressure.
  • Strong organizational and time management skills.
  • Attention to detail and multitasking capabilities.
  • Strong personal motivation and work ethic.
  • Ability to work both independently and in a team environment.

Eligibilities & qualifications

  • BA/BS degree or seven years of relevant business experience.
  • Knowledge of revenue recognition principles and accounting practices.

Job Tags

Full time, Contract work,

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