Customer Care Specialist Job at Serenity Healthcare, Phoenix, AZ

ZDkwbGRZWXJaZ3hxblJSS2pCWkdrZ0RP
  • Serenity Healthcare
  • Phoenix, AZ

Job Description

TMS Tech (Customer Care Specialist) 

 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist (TMS Technician) for our Phoenix - Biltmore office. Your primary responsibility will be helping patients heal using TMS treatment.   

 
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

 
Benefits  

  • Launch a career in healthcare with no experience 

  • Serenity covers 90% of the premium for insurance benefits (Medical, Dental, Vision) 

  • 20 days off annually (10 PTO days and 10 Holidays) 

  • Paid TMS training program   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Build relationships with patients built around gratitude 

  • One on one coaching and commitment to patients during treatment 

  • Work autonomously to determine goals and best coaching strategies with your patients 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  

 
Learn More About Us  

Job Tags

Holiday work, Full time, Work experience placement,

Similar Jobs

Crime Scene Resources, Inc

Crime Scene Investigator Job at Crime Scene Resources, Inc

 ...functions. Essential Functions Ensures crime scene is secured; investigates crime scenes to gather information related to the crime....  ...of crime scenes. Maintains chain of custody and control on criminal evidence; transports evidence to secure storage facilities and... 

VRK IT Vision Inc

Oracle Fusion Technical Consultant Job at VRK IT Vision Inc

 ...Hi, I hope you are doing well. Role: Sr. Oracle Fusion Technical Consultant - ITS Start Date: September 2025 Contract duration: 6 months. Location: Remote (Only Local profiles accepted) Job Description Seeking highly skilled Oracle... 

Aerotek

Environmental Health And Safety Speciailist Job at Aerotek

**Job Title: Environmental Health and Safety Specialist : Click on this link to expedite your application -** ****Job Description**We are looking for a dedicated Environmental Health and Safety (EH&S) Specialist to join our team. The specialist will be responsible for... 

Qualcomm

Staff RF Design Validation and Test Engineer - Wireless Connectivity & System Integration Job at Qualcomm

 ...Qualcomm Atheros, Inc.**Job Area:**Engineering Group, Engineering Group Systems Test Engineering**General Summary:**...  ...innovation, designing and optimizing RF solutions that power next-...  ...present findings to engineering teams to drive design improvements and optimize RF... 

300 SECOND AVENUE

RN-Radiation Oncology Part Time 16 hours/week Job at 300 SECOND AVENUE

 ...RN Location: Monmouth Medical Center Department: Radiation Oncology Req#: 0000203031 Status: Part-Time Shift: Day Pay Range: $45.55 - $58.06 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired...