Customer Care Representative Job at Ark Resources, LLC., Atlanta, GA

ZHRVcGRJY29idzFobUJGQ2lCTkxrd1RE
  • Ark Resources, LLC.
  • Atlanta, GA

Job Description

Ark Temp Staffing is looking for a customer service representative to join our team in our Atlanta office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge for a State Government job placement.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • 1-2 years proven experience in supporting client success. We accept high school diploma with 3 years Call Center experience, Associates degree with 2 years Call Center experience, or a Bachelor's degree with a year or entry level Customer Service experience.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

Work training will take place over 5 weeks and can be done in-office or virtual. The payrate for this position is $16.00 Hourly with weekly pay each Thursday.

State job with a Call Center environment

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Remote job,

Similar Jobs

Liberty Personnel Services, Inc.

Senior Billing Coordinator Job at Liberty Personnel Services, Inc.

 ...Job Details: Senior Billing Coordinator -- A hybrid work schedule is available! Washington, DC $85-100k Our growing law firm client in Washington, DC is seeking an experienced Legal Billing professional to handle the entire legal billing process for multiple attorneys... 

ATC Marietta

Social Worker- Hospice Job at ATC Marietta

 ...practical/vocational school of nursing.REQUIREMENTS OF THE SOCIAL WORKERS: * Current and unrestricted license as a Registered...  ...social agencies regarding the health status of students.* Assists in the health education of students by acting as a resource and... 

Valitana LLC

Junior Graphic Designer Job at Valitana LLC

 ...Servicein the Creditflux CLO Census for 2023. Position Overview Were looking for a creative and detail-oriented junior Graphic Designer to join our growing Marketing team. This person will play a key role in shaping how we visually communicate our brand,... 

Richemont

Security Manager Job at Richemont

Richemont is seeking a Security Manager in Dallas, TX, responsible for overseeing security operations at warehouse facilities and corporate offices. The role involves developing security policies, managing budgets, conducting risk assessments, and supervising security... 

Domino's Franchise

Assistant Manager - 5101 SE 29th Street Suite 107 Del City, OK Job at Domino's Franchise

Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description General Job Duties involve operation of all equipment; stock and ...