Customer Care Representative Job at Ark Resources, LLC., Atlanta, GA

ZHRVcGRJY29idzFobUJGQ2lCTkxrd1RE
  • Ark Resources, LLC.
  • Atlanta, GA

Job Description

Ark Temp Staffing is looking for a customer service representative to join our team in our Atlanta office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge for a State Government job placement.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • 1-2 years proven experience in supporting client success. We accept high school diploma with 3 years Call Center experience, Associates degree with 2 years Call Center experience, or a Bachelor's degree with a year or entry level Customer Service experience.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

Work training will take place over 5 weeks and can be done in-office or virtual. The payrate for this position is $16.00 Hourly with weekly pay each Thursday.

State job with a Call Center environment

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Remote job,

Similar Jobs

Domino's Franchise

Domino's General Manager Job at Domino's Franchise

 ...~ Dominos began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of whats possible at Dominos. We are a company built on innovative... 

Stellar Professionals

Sharepoint Developer Job at Stellar Professionals

 ...includes defining project scope, managing timelines, and delegating tasks to other team members. Full-Stack Development: Design, develop, and maintain complex web applications and services using modern HTML5, CSS3, JavaScript (e.g., React, Angular, Vue.js), and server... 

Minnesota State

Director of sports medicine Job at Minnesota State

 ...dealing and working with: Human anatomy and physiology Injury prevention strategies Pathology of injuries and infectious disease Orthopedic clinical examination and diagnosis Acute care of injury and illness Emergency care for life-... 

Petco

Sales Specialist Job at Petco

 ...you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing whats right for pets, people and... 

Lakeside at Mallard Landing

Assistant Director of Health and Wellness Job at Lakeside at Mallard Landing

 ...nationwide. Position Summary: Responsible for providing leadership and coordination of the health and well being of the residents within the community in coordination with Director of Health & Wellness. This position is also responsible for the development and...