Customer Care Representative Job at Ark Resources, LLC., Atlanta, GA

ZHRVcGRJY29idzFobUJGQ2lCTkxrd1RE
  • Ark Resources, LLC.
  • Atlanta, GA

Job Description

Ark Temp Staffing is looking for a customer service representative to join our team in our Atlanta office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge for a State Government job placement.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • 1-2 years proven experience in supporting client success. We accept high school diploma with 3 years Call Center experience, Associates degree with 2 years Call Center experience, or a Bachelor's degree with a year or entry level Customer Service experience.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

Work training will take place over 5 weeks and can be done in-office or virtual. The payrate for this position is $16.00 Hourly with weekly pay each Thursday.

State job with a Call Center environment

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Remote job,

Similar Jobs

Lensa

Office assistant Job at Lensa

 ...Chair/Commissioners calendar and schedule meetings. Maintain and update information in BSA databases as assigned. Manage other office functions, files, and special projects as needed. Generate and distribute correspondence as assigned by the Chair/Commissioner,... 

Schroeder-Manatee Ranch

Tractor Driver Job at Schroeder-Manatee Ranch

 ...POSITION SUMMARY: Operate heavy equipment (bulldozer pulling roller choppers & backhoe). Operate tractor pulling implements such as disc, mowers, seeder, etc. WORK SCHEDULE: Monday toFriday from 7am to 5pm. ESSENTIAL FUNCTIONS: ~70% of time will operate tractor... 

Alegre Home Care

School Nurse LVN Job at Alegre Home Care

We are seeking to hire a BSN School Nursefor the Tracy area public school districts. The work week is typically Monday through Friday 8am to 3pm during the school calendar. Students ages range from 5 to 18 years old and are in the general school population. Care Tasks...

Augusta University

Electrician 2 Job at Augusta University

 ...after regular working hours. Pay Band: 9 Salary Minimum: $23.46/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 11/14/25 - Until Filled... 

Rockland Trust

Fraud Prevention Investigator - Temporary Job at Rockland Trust

 ...Rockland Trust is seeking Fraud Prevention Investigator to join the Fraud Prevention team on a temporary assignment . The Fraud Prevention...  ...more per week are eligible to participate in our health insurance program. Other benefits include: Competitive compensation...