Customer Care Representative Job at Ark Resources, LLC., Atlanta, GA

ZHRVcGRJY29idzFobUJGQ2lCTkxrd1RE
  • Ark Resources, LLC.
  • Atlanta, GA

Job Description

Ark Temp Staffing is looking for a customer service representative to join our team in our Atlanta office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge for a State Government job placement.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • 1-2 years proven experience in supporting client success. We accept high school diploma with 3 years Call Center experience, Associates degree with 2 years Call Center experience, or a Bachelor's degree with a year or entry level Customer Service experience.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system

Work training will take place over 5 weeks and can be done in-office or virtual. The payrate for this position is $16.00 Hourly with weekly pay each Thursday.

State job with a Call Center environment

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Remote job,

Similar Jobs

Centene Corporation

Lead Systems Engineer Job at Centene Corporation

 ...for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.**Position... 

Leading Edge Info Solutions

Graphic & UI/UX Designer Job at Leading Edge Info Solutions

# Design and develop engaging graphics, illustrations, and marketing materials (digital & print). # Create wireframes, prototypes, and UI mockups for websites and mobile applications. # Collaborate with developers, marketing teams, and product managers to understand... 

PCSI - Professional Contract Services, Inc

Environmental, Health & Safety (EHS) Specialist, Warren, MI Job at PCSI - Professional Contract Services, Inc

 ...comprehensive Environmental, Health, & Safety (EH&S) program to reduce or eliminate the risk of injury, loss of life, or property damage. The EHS specialist will perform a variety of administrative duties related to EH&S mitigation, preparedness, response, and recovery. This... 

Augusta University

Research Associate Job at Augusta University

 ...Pay Band: B8 Salary Range: $45,400/annually - $56,700/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position. Recruitment Period: 10/16/25 - Until Filled... 

Peraton

Web Developer Job at Peraton

 ...Program Overview About The Role Peraton is seeking a Web Developer for the US Army Global Cyber Center (GCC). The primary place of performance is Fort Huachuca, Arizona. Sustainment Division Support. The Sustainment Division provides GCC mission services...