Job Description

The Chief Information Officer (CIO) is responsible for management and oversight of all administrative and academic technology services provided to students, faculty and staff. BCCC is looking for a highly skilled, highly motivated senior Information Technology (IT) leader to help usher in a significant technology refresh and to install practices for running IT operations at the College.

The CIO works collaboratively with the Cabinet and provides institution-wide vision, leadership and strategic direction in the planning, implementation, management, and operation of information technology to advance the goals of the College. The CIO reports directly to the President and serves as the College's senior advisor on matters related to information technology.

• Usher in migration to SaaS and other cloud services to provide most of the College?s IT needs
• Lead the development, implementation and assessment of a Technology Infrastructure in support of the College?s strategic plan and the allocation of budgetary resources.
• Maintain alignment between the College?s mission and vision and Information Technology Services (ITS) expenditures and activities.
• Work in collaboration with Academic Affairs leadership to further define and implement technology to support the delivery of academic programs and enable teaching and learning
• Work in collaboration with Student Affairs leadership to further define and implement technology to support the delivery of recruiting, retention and other Student Affairs functions to improve the student experience.
• Work in collaboration with back office / operational areas leadership of the College to further define and implement technology to provide those services cost efficiently.  
• Work in collaboration with Institutional Effectiveness and Research to ensure the integrity of institutional information and develop an overarching plan for the use of data analytics to meet internal and external stakeholder needs.
• Ensure architecture of the IT portfolio provides appropriate protection, flexibility and scalability to meet current and future needs.
• Oversee the regular assessment of IT data security, risk management, disaster recovery, business continuity to ensure processes are in place.
• Lead, guide, and oversee all aspects of the ITS department including: Budgeting, Staffing and organizational design, training and other functions.
• Develop and support processes for prioritizing, executing, and maintaining IT projects.
• Foster a culture of teamwork among the technology staff and build a strong staff commitment to exemplary customer service.

• **Please provide 7 professional references, uploaded in an additional document.**

  • Graduate degree in computer science, IT, or relevant field.
  • At least 10 years of supervisory, progressively more responsible experience in leading and managing an information technology operation for a complex organization.
  • Direct experience with Enterprise Resource Planning (ERP) system implementation.
  • Background in designing and developing IT systems and in planning IT implementation at a college or university.
  • Excellent knowledge of IT systems and infrastructure, of best practices in IT policies and procedures, and of IT tools and techniques.
  • Leadership and supervisory experience with key technology functions and personnel.

About Baltimore City Community College

As the only community college in Baltimore City, and the only State-sponsored community college in Maryland, we enroll more Baltimore City residents than any other college or university in the state. For over 70 years, the College has served as a gateway to higher education. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities at all levels to the citizens of Baltimore City, the State of Maryland, and other countries.

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