Job Description

Our Client is seeking a Central Review Estimator to join their team. This role will be essential in standardizing estimating accuracy, maintaining compliance with DRP metrics, and enhancing the efficiency of their high-volume collision centers.

As a Central Review Estimator, you will be responsible for reviewing estimates from multiple shop locations to ensure accuracy, DRP compliance, and operational efficiency. You will act as a key liaison between their estimators, DRP partners, and corporate leadership to ensure estimates align with insurance guidelines and company policies. 

This is a work-from-home position, but candidates must be located in the New Jersey market and able to travel to shop locations in Eastern NJ, from Freehold to Newark. Occasional travel (10%) is required for training and onboarding new estimators.

Key Responsibilities

• Estimate Review & Accuracy
  
• Review and approve repair estimates prepared by shop estimators.
  
• Ensure estimates adhere to DRP guidelines, insurer requirements, and company standards.
  
• Identify and correct estimate inconsistencies before submission to insurers.
  
• Identify items and opportunities to maximize profitability
  
• DRP Compliance & Performance
  
• Monitor and enforce adherence to insurance carrier performance metrics (cycle time, severity, repair vs. replace decisions, etc.).
  
• Ensure KPIs are met and proactively address non-compliance trends.
  
• Act as a point of contact for DRP partners to resolve escalated estimate disputes.
  
• Training & Process Standardization
  
• Travel to shop locations (10%) to train and onboard new estimators.
  
• Provide ongoing coaching on best practices for estimating and DRP performance optimization.
  
• Work closely with operations leaders to improve estimator effectiveness.
  
• Operational Efficiency & Supplement Control
  
• Reduce cycle time and supplement frequency by identifying missed repair operations upfront .
  
• Collaborate with shop estimators and insurance adjusters to minimize delays.
  
• Ensure consistency in repair vs. replace decision-making.
  

Requirements

• 5+ years of high-volume estimating experience in a collision repair or MSO environment.
  
• Expertise in DRP guidelines and experience working directly with all major insurance carriers.
  
• Strong proficiency in CCC ONE, Audatex, or Mitchell estimating software.
  
• Ability to analyze KPIs and optimize estimating practices to improve DRP compliance.
  
• Excellent communication and problem-solving skills to collaborate with estimators, insurance partners, and shop management.
  
• Must be highly organized, detail-oriented, and able to work independently in a remote setting.
  
• Ability to travel within the Freehold, NJ area as needed (10%).
  

Benefits

• Work-from-home flexibility with company-provided equipment and estimating software.
  
• Competitive compensation & benefits package
  
• Professional development and career growth opportunities in a leading MSO.
  
• Mileage reimbursement provided for training-related travel
  

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