Job Description

Position: Business Analyst

Duration: 8 months

Location: Montgomery, AL (Onsite from day 1)

Position Description

The Alabama Medicaid Agency (AMA) requires a Senior Business Analyst (SBA) to support the Alabama Medicaid Management Information System (AMMIS) operations. To support this effort, the AMA is seeking an experienced Senior Business Analyst to be a member of the AMMIS operations team. The Senior Business Analyst must be very comfortable understanding the contracts, the business functions, and the requirements for multiple contractors. The AMA is moving away from a monolithic system with 14 different business functions to an interoperable, modular system based on a Service Oriented Architecture (SOA). Although this position will not be part of the transition project, the position and responsibilities will be evolving as we move farther down this path. The Senior Business Analyst will be responsible for reviewing, understanding, and commenting on user documentation, system documentation, system change request, detail system design documents, test results, approving artifacts such as related to the program, project, or software. The Senior Business Analyst must also understand contracts, contract monitoring and be able to verify the contract requirements are met. The Senior Business Analyst will be working directly to support the business areas and ensure their understanding of the contractor responsibilities and activities. The Senior Business Analyst must be very knowledgeable of Federal standards and regulations. These standards and regulations include but are not limited to: Medicaid Information Technology Architecture (MITA), CMS Seven Conditions and Standards, Outcomes- Based Certification (OBC), 21st Century Cures Act (Cures Act), Health Information Technology for Economic and Clinical Health act (HITECH act).

Skills Required

• Project Management
• Strong understanding of project management framework and software development life cycle.
• Handle competing priorities in a dynamic environment.
• Strong analytical and problem-solving skills.
• Ability to perform business process analysis and contribute towards developing effective solutions.
• Excellent research capabilities.
• Ability to manage complexity well and demonstrated experience managing across functions to accomplish large scale goals.
• Stakeholder Engagement & Communication
• Strong written, verbal and presentation skills for technical and non-technical audiences.
• Act as the primary liaison between Agency business users, contractors, Fiscal Agent, and technical teams.
• Schedule meetings, create meeting minutes and disburse reports when needed.
• Ability to provide updates and status to various group such as executives, managers, and subject matter experts
• A team player with strong interpersonal skills with ability to facilitate meetings and collaborate effectively.
• Operational Support and Oversight
• Monitor, manage and track contract deliverables, operational activities, status updates, system changes and active development.
• Gain a strong understanding of business domain and provide comprehensive oversight on requirements to ensure they are met.
• Monitor personnel changes and keep Functional Process Owner List updated on a regular basis.
• Proactively identifying defect, risks, issues, abnormalities and recommend possible solutions. Design and Development
• Oversee testing activities and reconcile approved results and ensure releases are in alignment with planned releases.
• Facilitate review of deliverables (DSD, CSR, etc.), prioritization and closure of CSRs
• Have a good understanding of multiple software development methodologies and ensure alignment with project goals. Change Management
• Collaborate with stakeholders on proposed system changes, ensuring mutual understanding between business and technical teams.
• Attend meetings for changes that impact AMMIS. Federal Reporting and Compliance
• Manage and track Corrective Action Plans for compliance reporting to federal entities.
• Provide support for CMS reporting documents and reports.
• Policy and Procedures
• Develop and document policies, processes and procedures that support operations.
• Maintain detail records of project assets and reports.

Skills Preferred

• Strong interpersonal skills to build team rapport.
• Excellent verbal and written communication skills
• Ability to work independently with minimal direction from State or other team members.
• Ability to work under pressure / to a deadline.
• Strong analytical and critical thinking skills.
• Exceptional research and reporting skills.
• A result-driven, independent thinker and initiative individual that is detail oriented, meticulous, and able to handle loads of information.

Experience Required:

• 7 years of experience as a Senior Business Analyst with 3 years working on requirement development and management.
• 5 years of experience in MMIS or domain knowledge of Medicare, Medicaid or with a major health care payer
• 2 years of experience with contract monitoring or Request for Proposal (RFP) development
• Ability to work independently with minimal direction from State or other team members.
• Experience working with virtual and in house team member
• Expert/Advance experience in using SharePoint, Office 365, Video conferencing software such as Webex/Teams

Experience Preferred:

• 10+ years of experience as a Senior Business Analyst with 3 years working on requirements development and management.
• 5+ years of experience in MMIS or domain knowledge of Medicare, Medicaid or with a major health care payer
• Experience in federal or state agency
• 2+ years of experience at with contract monitoring or Request for Proposal (RFP) development.
• 3+ years of experience as a technical writer
• Expert/Advanced knowledge of all Microsoft Office products including SharePoint.

Education Required:

Bachelor's degree in business administration, computer science, information systems or another related field. Equivalent work experience may be substituted for a degree.

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