Appointment Setter/ Telemarketer Job at Jan-Pro of Northern Illinois, Burr Ridge, IL

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  • Jan-Pro of Northern Illinois
  • Burr Ridge, IL

Job Description

Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.

POSITION SCOPE:

The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $45,000.00 per year plus a 10% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer.

RESPONSIBILITIES:

  • Generating outside sales appointments in assigned territories and providing general office support.
  • Confirming and gathering prospect information for future use
  • Completing sales performance reports
  • Preparing business correspondence
  • Interfacing with potential and current clients
  • Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool.

KNOWLEDGE, SKILLS, AND EDUCATION:

  • MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day
  • Ability to multi-task and keep composure in a fast-paced work environment
  • Time management skills
  • Follow through on commitments
  • The ability to handle difficult conversations
  • Excellent written and verbal (English) communication skills.
  • Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations
  • Strong presentation skills
  • Professional speaking voice and demeanor
  • Ability to work with highly sensitive information and work in a confidential environment
  • Successful completion of a pre-employment drug screen and criminal background check

PHYSICAL AND MENTAL REQUIREMENTS:

  • Ability to function in high-pressure situations
  • Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment
  • Ability to take legible hand-written notes where necessary
  • Correctable vision and hearing
  • Excellent interpersonal skills
  • Clear, easy to understand oral communication ability
  • Ability to sit for prolonged periods

ENVIRONMENTAL EXPOSURE:

  • Air conditioned/heated office environment
  • Exposure to artificial interior lighting
  • Low to medium level noise
  • Exposure to hazards as typically found in office products and equipment

TO THE BEST QUALIFIED CANDIDATES WE OFFER:

  • Base hourly salary, plus performance bonuses.
  • 401K Plan, Employer paid Healthcare Reimbursement Account
  • Paid vacation plus paid holidays

Job Tags

Hourly pay, Full time,

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