Job Description
Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.
POSITION SCOPE:
The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $45,000.00 per year plus a 10% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer.
RESPONSIBILITIES:
- Generating outside sales appointments in assigned territories and providing general office support.
- Confirming and gathering prospect information for future use
- Completing sales performance reports
- Preparing business correspondence
- Interfacing with potential and current clients
- Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool.
KNOWLEDGE, SKILLS, AND EDUCATION:
- MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day
- Ability to multi-task and keep composure in a fast-paced work environment
- Time management skills
- Follow through on commitments
- The ability to handle difficult conversations
- Excellent written and verbal (English) communication skills.
- Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations
- Strong presentation skills
- Professional speaking voice and demeanor
- Ability to work with highly sensitive information and work in a confidential environment
- Successful completion of a pre-employment drug screen and criminal background check
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to function in high-pressure situations
- Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment
- Ability to take legible hand-written notes where necessary
- Correctable vision and hearing
- Excellent interpersonal skills
- Clear, easy to understand oral communication ability
- Ability to sit for prolonged periods
ENVIRONMENTAL EXPOSURE:
- Air conditioned/heated office environment
- Exposure to artificial interior lighting
- Low to medium level noise
- Exposure to hazards as typically found in office products and equipment
TO THE BEST QUALIFIED CANDIDATES WE OFFER:
- Base hourly salary, plus performance bonuses.
- 401K Plan, Employer paid Healthcare Reimbursement Account
- Paid vacation plus paid holidays
Job Tags
Hourly pay, Full time,