AI Engineer Job at Openkyber, North Carolina

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  • Openkyber
  • North Carolina

Job Description

Job Title: AI Prompt Engineer / Dialog Engineer Location: Charlotte, NC 28202 (Onsite) Duration: 6-12 months

Job Summary:

We are seeking a highly skilled AI Prompt Engineer and Dialog Engineer to join our team. This role is pivotal in developing, designing, and maintaining cutting-edge AI-based conversation systems. You will refine AI language models to be more fluent in human communication, align AI outputs with our company s voice, and provide feedback to improve AI intelligence.

Key Responsibilities:
  • Refine AI models to enhance fluency in human language.
  • Align AI-generated content with company tone and business goals.
  • Catalog AI responses and report performance insights to engineering teams.
  • Build and maintain a prompt library with syntax guidelines and best practices.
  • Design and maintain conversational AI systems for engaging user experiences.
  • Optimize prompts for better LLM outcomes and participate in NLP activities.
  • Architect GenAI solutions and promote engineering standards.
  • Evaluate and implement AI tools and models using Python and open-source tech.
  • Collaborate with leadership to identify AI opportunities and drive strategy.
  • Conduct training sessions on model development and interaction principles.
  • Monitor and improve prompt performance and system efficiency.
  • Stay current with AI, NLP, and ML trends and tools.
  • Support content and product teams with engineering best practices.
  • Generate and share performance and development reports.
Collaboration & Delivery Expectations:
  • Customer-Centric Engineering: Deliver lean, experimental solutions that meet real user needs.
  • Iterative Delivery: Embrace action and evidence over extensive planning.
  • Cross-Functional Collaboration: Work with product, UX, and engineering teams to balance feasibility and value.
  • Domain Expertise: Translate business needs into technical solutions and support team quality.
  • Effective Communication: Clearly articulate technical concepts and influence decision-making.
  • Co-Creation: Foster a collaborative culture with stakeholders and customers to align on product goals.
Required Skills and Qualifications:
  • 2+ years of professional experience in AI, NLP, and LLMs or related fields.
  • 2+ years of programming experience in Python or R.
  • Background in computer science, AI, or related disciplines.
  • Familiarity with data structures, formats, and modelling.
  • Ability to write clear instructions for NLP models.
  • Bonus: Experience in software engineering, library science, or data science.
  • Strong command of English and linguistic nuance.
  • Experience with AI tools like ChatGPT and data analytics.
  • Excellent communication and cross-functional collaboration skills.
  • Strong analytical and problem-solving capabilities.

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