Job Description

**Position Overview:** As a Security Account Manager, you will be responsible for overseeing and managing security services and operational functions for an assigned account. Your role will include ensuring excellent client service, resolving issues, enhancing service offerings, fostering new business opportunities, improving operational efficiency, preparing post orders, handling staffing and scheduling, supervising teams, and providing necessary training. **Why Securitas?** Joining Securitas means becoming part of a global leader in security solutions. We offer a nurturing environment where personal growth is encouraged, exceptional performance is rewarded, and our core values of Integrity, Vigilance, and Helpfulness are at the heart of everything we do. If you're ready to take on a leadership role in a performance-driven culture focused on purpose and inclusivity, apply now to be part of our mission to make the world a safer place. **Job Responsibilities:** 1. Serve as the main client contact to ensure the delivery of high-quality customer service, evaluate service quality, and implement corrective actions as necessary. 2. Regularly meet with client representatives to provide updates, address issues, negotiate contracts, support security planning, conduct assessments, and review/update post orders. 3. Work with Area management to recruit, select, orient, train, develop, and retain top-tier staff. Ensure fair treatment of employees and supervise, coach, and discipline them when required. 4. Demonstrate expertise in Emergency Management, report writing, and patrol strategies. Train, develop, and implement these processes. 5. Assist in budgeting and financial management for the assigned account. 6. Ensure compliance with laws, regulations, policies, and procedures. Educate staff on compliance requirements and ensure all relevant standards are met. 7. Authorize necessary expenditures for equipment, supplies, and vehicles, and ensure their maintenance. Manage inventory for uniforms, radios, and other essential equipment. Maintain accurate payroll records. 8. Coordinate staffing schedules, ensuring client needs are met while controlling labor costs. Conduct regular site inspections and review Security Officer reports to ensure adherence to post orders. 9. Contribute to company initiatives and support the resolution of legal, financial, human resource, and administrative issues. 10. Foster teamwork and support the implementation of progressive changes. **Education/Experience:** + Associate's degree and 3+ years of experience in security or business management, or equivalent experience. + ASIS Certification preferred. **Key Competencies:** + Strong understanding of security operations and business management. + Knowledge of human resources administration and business operations. + Proficiency in PC use, spreadsheets, and business/financial data analysis. + Excellent planning, organizational, leadership, and communication skills. + Strong customer service orientation with the ability to interact effectively across diverse cultures. + Proven ability to manage large teams, set clear expectations, and hold individuals accountable to performance standards. + Ability to lead teams, facilitate change, and take initiative to achieve results. + Ability to handle multiple tasks simultaneously and adapt to changes in the environment. **Compensation:** + Salary: $90k - $100k annually + Pay Frequency: Weekly + Benefits: + Comprehensive medical, dental, optical insurance + Life insurance, 401k plan, floating holidays, paid sick days, and vacation time + Educational partnerships, employee assistance programs (EAP), and financial wellness support + Diverse work experiences and internal development opportunities _Securitas is an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, disability, veteran status, or any other legally protected characteristic._ \#AF-SSTA Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

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