Job Description

Job Title

• 1st Party Property Claims Adjuster/Examiner (HYBRID)

Location

• 222 S Harbor Blvd, #720, Anaheim, CA 92805

Salary

• $70,000 - $90,000 (DOE)

Position Type

• Full-time
• Exempt / Salary
• Monday – Friday
• 8:30 am – 5:30 pm
• Hybrid after 90 days – 3 days in office/2 days remote

Reports to

• Senior Claims Manager

Job Description

DB Insurance is looking for an experienced and detail-oriented 1st Party Property Claims Adjuster / Examiner to join our team. If you’re passionate about customer service, have strong investigative skills, and are experienced in property claims, we’d love to meet you!

Responsibilities

• Investigate, evaluate, and settle 1st party property claims, ensuring accurate assessment of damages or losses
• Review and interpret policy coverage to determine the extent of the company's liability
• Work with field adjusters, contractors, appraisers, and other professionals to ensure accuracy of repair or replacement costs
• Communicate with policyholders, ensuring a seamless claims process by explaining coverage, next steps, and settlement offers
• Negotiate claim settlements within established limits and authority, balancing customer satisfaction with company interests
• Prepare detailed reports and documentation of claims, ensuring compliance with internal and regulatory guidelines
• Maintain up-to-date knowledge of company policies, state laws, and industry best practices related to property claims
• Collaborate with other team members and departments to resolve complex claims issues
• Establish reserves, monitor, and make adjustments accordingly based on claim developments
• Handle in-house claims and oversee claims under homeowners and commercial property claims managed by a TPA (Third-Party Administrator)

Qualifications

• 3+ year(s) of experience as a homeowner or commercial property claims adjuster/examiner or in a similar role
• Bachelor’s degree or equivalent professional work experience in the insurance industry
• Strong analytical, negotiation, and communication skills
• Proficiency with Xactimate and MS Office/Google Workspace applications
• In-depth understanding of property and casualty insurance, including policy interpretation and claims processes
• AIC, CPCU, or other relevant insurance certifications are a plus

Benefits

• Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company
• Annual bonus performance incentive program
• Paid time off and sick leave
• 10 Annual paid holidays
• 401(k) plan with up to 4% company match
• Fringe benefit redeemable quarterly
• Job-related training reimbursement

About Us

Headquartered in South Korea, DB Group is one of the country’s largest and most respected firms, with a rich history dating back to 1962. At DB Insurance USA, we are proud to extend this legacy, offering a wide range of innovative insurance products tailored to meet the diverse needs of our customers. Backed by the strength and stability of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine local expertise with world-class resources to deliver insurance solutions that protect your property, business, and livelihood. With offices across California, Hawaii, New York, and Guam, our dedicated team works to deliver exceptional service, ensuring peace of mind for every policyholder.

Please visit our career page at

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